Privacy Policy

Privacy Policy

Effective Date: 13 August 2025
Last Updated: 25 August 2025

Rahyatri Holidays (“we,” “our,” or “us”) operates the website www.rahyatriholidays.com, which provides a platform for stay bookings, weekend getaways, and holiday packages across multiple locations including Alibaug, Karjat, Pawna Lake, Lonavala, Igatpuri, Panchgani, and Mahabaleshwar.

This Privacy Policy is intended to inform our website visitors, customers, and partners regarding our policies on the collection, usage, storage, and disclosure of personal information when you use our services.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you interact with Rahyatri Holidays, we may collect the following information:

  • Personal Information: Name, email, contact number, and postal address.

  • Booking Details: Check-in/check-out dates, number of guests, property preferences, and package selection.

  • Payment Information: UPI, debit/credit card details, bank transfers (processed via secure payment gateways).

  • Log Data: When you visit our website, we automatically collect information like your IP address, browser type, device details, pages visited, and date/time of visit.

  • Cookies: We use cookies to enhance your browsing experience, analyze usage patterns, and improve our services.

2. How We Use Your Information

Your information is collected for the following purposes:

  • To process and confirm stay bookings.

  • To communicate booking details, invoices, and confirmations.

  • To improve our services and provide a better experience.

  • To send promotional offers, discounts, and holiday package updates (only if you opt-in).

  • To comply with legal obligations and financial regulations.

3. Sharing of Information

We do not sell or rent your personal information to any third parties. However, we may share your data with:

  • Partner Resorts, Villas, and Campsites – for booking confirmation.

  • Payment Gateways – for secure online transactions.

  • Legal and Government Authorities – when required under applicable laws.

4. Use of Third-Party Service Providers

We may engage trusted third-party companies to:

  • Facilitate bookings and payments.

  • Provide analytics and marketing support.

  • Offer customer service assistance.

These third parties have access to your personal data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Security of Your Information

We prioritize the security of your personal data and use industry-standard practices to safeguard it:

  • SSL encryption for website bookings

  • Secure payment gateways

  • Restricted access to personal data within our organization

However, no method of data transmission or electronic storage is 100% secure, and we cannot guarantee absolute safety.

6. Your Rights

You have the right to:

  • Access the personal information we store about you.

  • Request corrections to inaccurate or incomplete data.

  • Withdraw consent for marketing communications at any time.

  • Request deletion of your personal data in compliance with applicable laws.

7. Opt-Out Policy

If you no longer wish to receive promotional or marketing communications, you can unsubscribe by:

Please note that essential booking-related notifications will still be sent.

8. Links to Third-Party Websites

Our website may contain links to external websites. Please note that we are not responsible for the privacy policies or practices of those third-party websites and encourage you to review their policies before sharing any information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations or legal requirements. Updates will be posted on this page, and the “Last Updated” date will be modified accordingly.

10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, you can reach us at:

📍 Office Address: Office No. 305 Shree Ganesh Building Plot No. 97 Sector R-1
Karanjade Panvel – 410 206

📞 Phone: +91 8879058874
📧 Email: support@rahyatriholidays.com
🌐 Website: www.rahyatriholidays.com